Custom Booking Engine
If bookings need follow-ups, your flow is broken
Extend Mews PMS with a booking and onboarding flow that captures the right data, reduces manual work, and converts more guests.
A flexible booking layer built on top of Mews
A custom booking flow guides guests from first click to confirmed stay, collecting the right details, showing clear pricing, and handling contracts and payments in one place.
Everything syncs with Mews, so your team spends less time fixing bookings and more time focusing on guests.
See your booking flow take shape
Design your own booking journey and get a tailored setup and pricing estimate.
Student housing, without manual onboarding
"Managing nearly 500 student units would have been impossible with manual forms and emails.The Custom Booking Engine allowed us to collect all student information, contracts, and payments in one flow. It gave us the scalable foundation we needed as we expanded to four new properties across Spain."
Structured booking for long stays
“Guests dropped off when they couldn’t find the right stay or understand pricing. The Custom Booking Engine gave us a clear, structured flow that matches how we actually sell long stays.”
We’re not correcting bookings anymore
"I’m really pleased with the results and enjoyed working with you all on this new booking engine. Mews never really let us meet our clients’ needs. Our offer is quite unique and our retreat house doesn’t operate like a typical hotel, so making Mews fit was tough, but the default booking engine was a real headache. Now, we finally see some progress and I’m confident we’ll get lots of positive feedback. Working with your team was not only easy, but you've helped us even improve the booking process."
A booking flow that works the way you operate
Structure your booking flow, collect the right data, and guide guests from first click to confirmed stay.
Guide guests through a flow that matches how you sell and onboard.
Collect the data you need upfront. No manual follow-ups.
Offer add-ons at the right moment in the flow.
Apply your brand within a proven booking structure.
Keep everything in sync with Mews and your other tools.
One engine for booking, payments, and onboarding
The Custom Booking Engine combines flexibility, automation, and deep Mews integration so your team can manage complex guest journeys with ease.
From first call to live bookings in 2–3 weeks
We guide you through a structured setup. We design, configure, and connect everything to your Mews environment, based on how your operation already works.
Discovery
We map your current setup, including rates, availability, restrictions, and guest types.
Booking flow setup
We design your booking flow, including steps, fields, upsells, and guest data.
Implementation
We connect everything to Mews, including payments, CRM, contracts, and integrations.
Go live
We launch together and support your first live bookings.
Start designing your booking flow
It takes about 2 minutes to create your setup and see your estimate.
Let guests book directly from your website
A lightweight widget your guests use without leaving your site. Pick a destination, select dates, and continue straight to checkout.
FAQs
A flexible booking layer on top of Mews that lets you design your own booking flow, capture the data you need, and improve conversion without changing your PMS.
Mews handles reservations and inventory. We customize the guest experience before and around that. That means better UX, more control over the flow, and the ability to collect data and upsell in ways Mews doesn’t support out of the box.
No. We design, configure, and implement everything with you. You don’t need to learn a new system or manage technical setup.
Directly via the Mews API. All availability, pricing, reservations, and payments stay in Mews. We don’t replace your PMS, we extend it.
Typically 2 to 6 weeks. It depends on the complexity of your booking flow, number of properties, and any custom requirements.
Yes. You can define the steps, structure, and logic of the flow. Examples include long-stay logic, retreat bookings, per-person pricing, add-ons, data collection, and pre-arrival steps.
Yes. You can collect details like travel schedules, dietary preferences, consent forms, and contract signatures before arrival.
Yes. By improving clarity, reducing friction, and enabling upsells and personalization, most clients see higher conversion rates and more direct revenue.
Yes. We can sync booking and guest data into HubSpot or other tools to enable automation, segmentation, and personalized communication.
There is a one-time setup fee based on complexity, and a monthly fee based on usage (typically per room or property). We’ll define this clearly after a short discovery call.