The Mews–HubSpot Connector by Make & Bridge creates a direct, automated connection between your Mews Property Management System (PMS) and HubSpot CRM. It syncs reservations, payments, guest profiles, and company data, so your sales and marketing teams can work from a single source of truth.

Hospitality organizations save time and reduce manual work. The Connector automatically syncs guest and company data, provides clear reporting on performance, and powers automation for sales, marketing, and operations.

Yes. The Mews–HubSpot Connector syncs directly with HubSpot CRM. If you use a different CRM, our team can review your setup and explore additional integration options.

The Connector syncs key data types such as guests, companies, reservations, payments, and products (upsells). It also supports custom property mappings, ensuring the right data fields appear where you need them in HubSpot.

Yes. During onboarding, you decide which Mews fields should sync to HubSpot. We guide you through a Data Mapping session to align your CRM with your operational and reporting goals.

Not during onboarding. Make & Bridge provides full guidance and support throughout the implementation, so you don’t need your CRM team or consultant at that stage.

It unifies data from all properties into one or more HubSpot account(s). You can compare performance by property, region, or segment, track B2B partners, and automate communication based on booking details.

Yes. The Connector links Mews company or travel agency profiles with HubSpot company records, allowing you to monitor travel agencies, DMCs, and corporate clients directly in HubSpot.

HubSpot workflows can trigger personalized campaigns based on Mews booking data. For example, you can send pre-arrival emails, upsell offers, or loyalty invitations automatically.

A single-property setup can be as quick as 1 week. Multi-property groups may take longer depending on data complexity and custom fields.

We require admin access in both Mews and HubSpot during setup. This ensures the Connector can read and write data accurately across all relevant objects.

The sync runs automatically throughout the day. Most updates, such as new reservations or guest modifications, appear in HubSpot within minutes.

Yes. You can choose to import past guests and reservations during the initial setup to have a complete CRM view from day one.

Data is transferred securely through the official Mews and HubSpot APIs. Make & Bridge does not store or share your data outside the systems involved in the integration.

Yes. Custom field mapping is part of your onboarding. We help define which Mews data fields match your HubSpot structure, ensuring clean, consistent reporting.

Make & Bridge continuously monitors API changes. When Mews releases new endpoints or modifies existing ones, our team updates the Connector accordingly to ensure uninterrupted service.

The Connector automatically updates the corresponding HubSpot record. Modifications such as cancellations, date changes, or payments are reflected in real time.

Yes. Multi-property setups can include one or multiple Mews properties. We can configure filters by property, segment, or portfolio.

You can create HubSpot dashboards to visualize booking, payment, and guest data. We also help design custom reports tailored to your sales or marketing goals.

Pricing for the Mews–HubSpot Connector depends on the number of properties and rooms, as well as the number and types of Mews fields that need to sync with HubSpot. We’ll review your setup and provide a clear, tailored proposal that fits your specific needs.

Make & Bridge offers ongoing technical support, updates, and monitoring. You can reach us directly for troubleshooting, new feature requests, or additional property connections.

The Make & Bridge Custom Booking Engine allows hospitality teams to design flexible, branded booking flows connected directly to Mews. It supports long-stay, retreat, and group bookings and allows you to offer custom features beyond Mews' default booking engine.

It’s ideal for retreat centers, long-stay residences, guest ranches, student housing, and wellness resorts that need more flexibility in their booking flow or guest information collection. It’s also a great fit for hotels that require custom booking features not possible in standard booking engines like the default Mews engine.

No. HubSpot integration is optional. The engine works independently with Mews but can also connect to your CRM for guest lifecycle automation if desired.

Operators save time, reduce manual follow-ups, and deliver a more branded experience. The engine automates guest data collection, payment processing, and onboarding tasks.

Yes. The engine supports group and couple bookings within the same flow, capturing all relevant guest information in a single reservation.

Yes. You can collect details like travel schedules, dietary preferences, consent forms, and contract signatures before arrival.

Yes. It supports long-stay and program-based bookings, including tiered or dynamic monthly pricing.

Absolutely. The Custom Booking Engine is designed for a modern user experience, fully responsive across devices, and branded to match your website design.

Implementation can be as quick as 4 weeks. The total timeline depends on the complexity of your booking flow, design requirements, and any additional customizations or integrations needed with your Mews setup.

Pricing for the Custom Booking Engine is based on the number of properties, rooms, booking types, and the level of design and functional customization required. We’ll provide a tailored proposal after reviewing your goals and requirements.

Yes. All guest data can also be pushed into HubSpot or another CRM.

Yes. The entire flow is designed mobile-first.

Yes—everything from layout to language is fully branded and configurable.

The Custom Form allows for richer fields, full branding, and post-booking workflows. It’s made for complex journeys like retreats and programs.

Yes. You can trigger pre-arrival emails via MEWS or your CRM (e.g. HubSpot), depending on your setup. We help configure this during onboarding.

It connects directly to Mews through secure APIs. Availability, rates, and reservations are updated automatically, keeping data consistent across systems.

Yes. We can connect the engine to tools like HubSpot, DocuSign, or other CRMs to automate contract signing, onboarding, and follow-up communication.

Payments are processed through Mews Payments or other preferred gateways. This ensures transactions are secure and linked directly to the reservation.

All guest and booking information flows directly into Mews, eliminating manual data entry and reducing errors.

Yes. Guests can update travel details, make payments, or complete onboarding forms through a dedicated guest portal if enabled.

The engine can display multiple properties or programs in a unified booking interface, while reservations are automatically routed to the correct Mews property.

Make & Bridge maintains all API updates, ensuring continuous compatibility with Mews as their platform evolves.

You can design and configure all guest communications based on triggers in Mews (e.g. new reservation) or from your CRM in case the Custom Booking Engine is integrated with your CRM.

We provide ongoing support, monitoring, and small updates to keep your booking experience optimized. Larger feature updates can be scoped as needed.

Yes. The engine is hosted and maintained by Make & Bridge, ensuring performance, uptime, and security.